Success Stories : Regional University Hospital Network - Microsoft Exchange Migration

The 1800 enterprise mail users at one of the Midwest's largest and most prestigious university hospitals needed a tool to improve network communications, manage large distribution lists, and provide a more reliable mail system. To facilitate the flow of information between the 10 locations within this hospital network, there was a clear common directive: convert the existing mail system to one that would provide common calendars, E-mail, and scheduling. Cleaning up this mail system and integrating the multiple-platform mail servers was mission-critical.

Applomatic partnered with this healthcare provider to develop strategic planning and detailed design of their mail system. To alleviate the lack of centralized control and provide a mail migration that would be scalable enough to meet the hospital's expansion plans, plus diverse user and technical needs, Microsoft Exchange was chosen to replace Microsoft Mail. Using our proprietary, five-stage methodology for reliably developing innovative eBusiness solutions, the Applomatic Process™, Applomatic built a solid messaging foundation. Applomatic provided project management, planning, design, and implementation services as indicated below:

• Development of the Microsoft Exchange messaging design
• Migrating POP3 clients from UNIX to Microsoft Exchange Server
• Integration between Novell NetWare 3.x and 4.x and Microsoft Exchange servers
• Moving to Microsoft Outlook clients
• A Worldtalk Gateway migration, including the actual migration plans and final Exchange Internet mail service configuration document
• Migration from Microsoft Mail to Microsoft Exchange, including strategies and procedures for users, groups, and shared folders
• A review of the Microsoft Outlook configuration, including recommendations regarding Outlook installation procedure, options, and rules
• A review of the remote access configuration, including documentation regarding dial-in procedures
• Installation of a Schedule+ Free/Busy Gateway, including documentation of the configuration
• Knowledge Transfer and training for hospital personnel
• Over 450 pages of detailed documentation of the new environment
• Disaster recovery plan

Compaq 2500 Servers, Microsoft Windows Enterprise Server, Gateway Service for NetWare, Microsoft Exchange Server, Microsoft Outlook, Microsoft Outlook Express, Microsoft Internet Explorer, Microsoft Windows, and Eudora.